Using the PRONTO-Xi Event Notification
System (ENS), the people who need to
know about something that has happened
in your business can be informed
immediately, whether in the office or
anywhere in the world.
With ENS, which is new in Phase V, you
can establish notification rules for the
system to use as it monitors PRONTO-Xi
database changes. A notification can
take the form of any combination of:
Displaying and on-screen pop-up
Sending an email;
Sending a mobile phone Short Message
Service (SMS) alert;
Sending a fax;
Activating a workflow process;
Launching a customised application.
Wizards and Templates
ENS includes a Wizard to help you create
event definitions and nominate
recipients quickly and easily. It also
includes over two dozen templates that
can be used "out of the box" or modified
for your particular business needs,
The Accounts Receivable 'Overdue Follow-up'
allows AR staff to process overdue
invoices that now have overdue
The Customer Relationship Management
'Opportunity Lost' alerts sales
management when prospects fail to
The Inventory 'Item below safety stock'
ensures that stock levels are
maintained at optimum levels.
The Project Costing 'Actual as a Percentage of
Budget' alerts project managers when
a project is close to consuming
The Purchase Orders 'Overdue Deliveries'
alerts appropriate staff when goods
have not arrived by the expected
The Sales Orders 'Price Overrides' alert can
be used when a sale is raised that
is below the minimum Gross Profit
The Warehouse Management System
'Zero Stock' alert raises an alarm
when stock in a dedicated location
Self Service Capability
In order to simplify the management of
ENS alerts, a "self service"
subscription facility is included. This
allows PRONTO-Xi users to select which
events they would like to be notified
about. Of course, events are managed by
PRONTO-Xiís user security framework so
that only notifications suitable for
each userís security level can be
The Event Notification System can do
more than just send notifications. The
rules can also be used to launch
external programs or to trigger
PRONTO-Xi Workflow Engine processes.
This combination of flexibility and
extensibility makes ENS a powerful
driver of business efficiency.